Patient Rights

To be provided with appropriate and professional health care regardless of caste, colour, religion, gender, nationality, culture, language, socioeconomic status, sexual orientation or disability.
To be provided care at the time of emergency.
To access your clinical records.
To be given treatment in a safe environment and receive emotional support, which may include minimal separation from your family within the limits of medical care provided.

You have the right to receive information about your medical condition, treatment options, and potential outcomes in a language you understand (whenever possible), enabling you to make informed decisions.
To know about the plan of care.
To avail information about the possible risks, side effects and alternative methods of treatment
To know the names of the health care professionals responsible for your treatment and care and to understand any additional professional information regarding the care provider.
To decide what information is to be provided to the family.

You have the right to make informed decisions about your medical care, including receiving information about any proposed treatments or procedures, allowing you to give informed consent or refuse care, treatment, and services.
You are entitled to be informed of the material risks, benefits, and alternatives, which will enable you to make knowledgeable decisions about your care.
You can involve your family or representative in care, treatment, and service decisions.
If you cannot decide for yourself, you have the right to appoint someone legally to make decisions on your behalf.

You have the right to have your religious beliefs and values respected without affecting your treatment, the treatment of other patients, or hospital policies.
You are entitled to receive appropriate assessment and management when nearing the end of life.
You have the right for your wishes to be respected regarding organ donation.
You have access to spiritual services to support your well-being.
You have the right to be free from all forms of abuse, harassment, or mistreatment.

You have the right to privacy during examinations, procedures, treatments, and transportation.
You are entitled to privacy whenever you or your family request it.
Your medical and personal information will be kept confidential and private.

To be entitled to financial counselling and an estimate of your hospital bill at the time of your admission.
To get information on day-to-day bills according to hospital policy.
To get a detailed bill at the time of discharge.

You have the right to file a complaint and receive information about the process and resolution of your complaint.

You have the right to be protected from abuse, neglect, assault, harassment, unnecessary restraint, manhandling, and any similar incidents.
Your belongings will be safeguarded, especially for emergency patients or those unable to make decisions about their possessions.

You have the right to give or refuse consent for medical care or recommended treatments as permitted by law.
You have the right to be informed about any research activities and to decline participation in any study.